Thames Guided Tours Ltd. Privacy Policy
This privacy policy describes how Thames Guided Tours Ltd., located at 10 Downing Street, Floor 2, London, Greater London SW1A 2AA, United Kingdom, collects, uses, and protects the personal information of visitors to our site and users of our services. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect:
We may collect personal information you provide directly to us, such as your name, email address, phone number, and postal address when you book a tour, contact us with a query, or subscribe to our newsletter. We may also collect information automatically through your use of our online platform, such as your IP address, browser type, and pages visited. This information helps us improve our site and services. We may also use cookies and similar technologies to track your activity on our site. You can manage your cookie preferences through your browser settings.
How We Use Your Information:
We use your information to process your tour bookings, respond to your inquiries, provide customer support, and send you marketing communications (only if you have consented to receive them). We may also use your information to improve our services and for internal analytics purposes. We will only use your personal information for the purposes for which it was collected, or for compatible purposes, unless we obtain your consent.
Data Sharing:
We may share your personal information with third-party service providers who assist us with our operations, such as payment processors and email marketing platforms. These providers are contractually obligated to protect your information. We will not sell or rent your personal information to third parties for marketing purposes. We may disclose your information if required to do so by law or legal process.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights:
You have the right to access, rectify, erase, restrict the processing of, and object to the processing of your personal information. You also have the right to data portability. You can exercise these rights by contacting us at the address provided above. You also have the right to withdraw your consent to the processing of your personal information at any time.
Children's Privacy:
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Changes to this Privacy Policy:
We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our services after any changes constitutes your acceptance of the updated privacy policy.
Contact Us:
If you have any questions or concerns about this privacy policy, please contact us at 10 Downing Street, Floor 2, London, Greater London SW1A 2AA, United Kingdom.